Privacy Policy
Last updated: January 2025
1. Introduction
Axipoint ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
We collect personal information you voluntarily provide:
- Name, email address, phone number, and company details
- Service inquiries and communication records
- Professional credentials and legal background
- Payment and billing information
3. How We Use Your Information
We use collected information to:
- Provide legal services and respond to inquiries
- Process transactions and send invoices
- Improve our services and website experience
- Comply with legal obligations under Malaysian law
- Send service updates and communications (with consent)
4. Data Sharing
We do not sell or rent your personal information. We may share data with third-party service providers (accountants, IT support) strictly for service delivery under confidentiality agreements. Disclosures may occur if required by law or to protect legal rights.
5. Data Security
We implement industry-standard security measures including encrypted storage, access controls, and regular backups. However, no method of transmission is 100% secure. Transmission risks remain your responsibility.
6. Retention
We retain personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes—typically 6 years under Malaysian regulatory requirements.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at contact@axipointa.online.
8. Cookies
Our website may use cookies to enhance functionality and user experience. You can disable cookies via browser settings.
9. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
For privacy inquiries, contact:
Axipoint
198 Jalan Tun Sambanthan
Kuala Lumpur 50470, Malaysia
Email: contact@axipointa.online